I have supervised groups of 25-70 employees in the delivery, collection and distribution of mail, and window service activities within a post office, station or branch, or detached unit.

I supervise carrier activities: evaluate the daily workload and makes carrier and route assignments: and assign auxiliary assistance to carriers: make temporary changes in routes and schedules authorize overtime work.
Supervise the distribution and dispatch of mail and other mail handling activities, including handling change of address mail; ensures that proper procedures are followed related to receipt, recording and delivery of accountable mail.
Supervise window services to the public, including sale of stamps and other accountable paper, promote special services such as Express Mail, Box rental, accept advance deposits.
Establish work schedules and allocates work hours to meet service requirements;reschedules assignments based on changes in mail volume and human resource availability.
Analyze delivery operations, mail flows, and retail operations within the work unit using observations, analysis, and computer models; makes recommendations to improve operations.
Conducts or oversees mail counts and inspections: analyzes factors such as office practices, safety conditions, route layout, and delivery methods to determine if routes are laid out properly, makes recommendations for route adjustments and other efficiency improvements.
Ensures compliance with vehicle maintenance and inspection schedules; monitors vehicle service contracts; may investigate vehicle accidents.
Supervise a medium-size group o craft employees; provides on-the-job training; ensures complete training in current operating and safety procedures; assesses employee performance and provides guidance and direction to employees regarding work performance, makes recommendations for performance improvement , and ensures development of employees in the work unit.